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How to choose a water damage restoration company?

How to Choose the Right Water Damage Restoration Company

Selecting the right water damage restoration company needs time and research. This is because water damage restoration needs immediate action. However, it is important to not hasten the job as it can cause more damage to the property. It is important to find a reliable water damage restoration company that practices both speed and accuracy.

While choosing the right water damage restoration company may seem difficult, it can become easier if one just knows what to look for.  We have compiled a complete list of the guideline for choosing the right water damage restoration contractor. Find out more about the guidelines for selecting the right water damage restoration company in the article below.

Ten Tips on How to Choose the Right Water Damage Restoration Contractor

A. Ask for the Contractor’s Certification

The first thing to ask your potential contractor is this question: “Are you certified in doing the water damage restoration of my home?” First of all, you do not want someone to do major changes around your home if they are legally not allowed to. This will be a point against you if the water damage restoration fails and you file a complaint.

A legitimate water restoration contractor will get some sort of certification before they begin operation. When the company lacks certification, it means that they are not licensed to be doing business. A certification means that the water damage restoration contractor has passed the required test that will indicate the high-quality of service that the company can provide to the clients.

B. Ask for Referrals from Family, Friends, Officemates, or Neighbors

You ask for advice on the clothes that you should wear or the food that you want to eat. You often call a trusted friend for recommendations on physicians or real estate agent. There should be no difference when it comes to asking for a referral on a water damage restoration company.

Think of someone that has recently experienced flooding. They may be a coworker or a friend or someone that you just happen to know in the neighborhood. There is a high chance that they have employed the services of a water damage restoration contractor.

Ask them about their experience, the cost, the services, and if they are pleased with the result. The experiences that they had in dealing with the contractor might just help you in making the right choice when it is your turn to choose a contractor.

C. The Proximity of the Water Damage Restoration Contractor

If you live in Miami and you hire a water damage restoration company in Hawaii, it does not make sense. When making a search for a reputable water damage restoration company, it is important that they are able to reach the property as soon as possible.

When it comes to water damage restoration, it is important to go local. There is a water damage restoration company in the area that is right for you. If the contractor that you plan to hire is not in the area, they are not the right contractor for you. Concentrate your quest in your city and we are pretty sure that you are a step closer to getting your property in its original state.

D. 24/7 Availability

Water damage can happen anytime. It can ruin your home in as fast as you can finish reciting the alphabet. When a water damage restoration company does not offer 24/7 services, they cannot be considered an emergency service company. A great water damage restoration service company will be available when they are needed. This should be true regardless if it is in the middle of the night or when the sun is up.

When it comes to water damage, we all know that time is of the essence. This is due to the fact that if the issue is quickly dealt with, the easier it is for the property to get back to its original state. The professionals should also arrive on time to ensure that fixing the issue will be dealt with promptly. When it comes to water damage, an immediate reaction can result in quicker action. As soon as you see a sign of water damage in the area, it is important to select the right water damage restoration quickly. This can help save your life, your home, and the health of the people in the property.

E. Uses Modern Equipment

A good water damage restoration company will invest in the latest equipment that can help eliminate water damage. The edge of having modern equipment is that it can speed up the restoration process. When it comes to water damage, time is of the essence and great water damage restoration companies put value into this fact.

As stated in one of our previous article, “One of the advantages of calling a professional water damage restoration company is that they use the right types of equipment to complete the process. When you are an individual trying to complete the water damage restoration process, you will only be using equipment that is commercially available in the market. A professional water damage restoration company has invested in an inventory that specializes in water damage. This means that they are fully equipped to deal with water damage in a professional manner.”

There are also other dangers to doing water damage restoration on your own and they are all highlighted in this article: The Dangers of DIY Water Damage Restoration 

F. Provides Budget and Schedule Estimate

The right water damage restoration company have years of experience in the business. As a result, they have worked their way around the costs of a water damage restoration. Due to the experience that they have, they will be able to provide an approximate when it comes to the budget of the property owner. The right water damage restoration company would know that providing a quotation will help the property owner prepare for any expenses.

However, they would also know that it is important to tell the client that the cost is not exact. This is because there may be hidden damages around the property that would require additional expenses. On top of that, the right water damage restoration company will also provide a schedule for the restoration. This is because we know that time is money. Great water damage restoration companies would know that it is important the clients are informed when the restoration process is done so that the clients can get their lives back on track. Without any action plan, the water damage restoration process is doomed to fail.

G. Performs Initial Inspection of the Property

Before providing a final quotation, the water damage restoration company would send a representative to inspect the property. This will allow them to assess the situation before giving the client a final quote. This would be an accurate assessment, but these are not the final numbers for the water damage restoration service. After the final inspection, the water damage restoration representative can safely say what is needed to enhance the restoration process.

A company that works immediately without inspecting the property is the wrong company for you. They may apply initial steps to minimize the damage, but it is important that they are able to inspect the property first before doing any major works. One repercussion to doing immediate work is that the water damage company can send the wrong number of people and equipment to the site. They might send a truck filled with water damage restoration staff when all you really need is a handful of people. Moreover, they may send fewer resources than what is necessary for the property.

H. Offers Mold Remediation Services and Other Services

Molds pose a serious danger to one’s health and property. Wet and damp spots can be a breeding ground for molds, which is why water damage is closely interrelated with mold damage. This is why a reputable water damage company will also offer mold remediation services.

Molds pose several health risks. The EPA or Environmental Protection Agency has stated that molds, “…have the potential to cause health problems. Molds produce allergens (substances that can cause allergic reactions) and irritants. Inhaling or touching mold or mold spores may cause allergic reactions in sensitive individuals. Allergic responses include hay fever-type symptoms, such as sneezing, runny nose, red eyes, and skin rash.

Allergic reactions to mold are common. They can be immediate or delayed. Molds can also cause asthma attacks in people with asthma who are allergic to mold. In addition, mold exposure can irritate the eyes, skin, nose, throat, and lungs of both mold-allergic and non-allergic people.” (https://www.epa.gov/mold/mold-and-health)

When a water damage restoration company does not offer mold remediation services, it is quite impractical. This is because the property owner would have to contact another company to handle the mold issue. A great water damage restoration company may also offer fire damage restoration services and removal of smoke. As a result, this can lead the client to minimize the cost since they will be dealing with a company that can do everything for them.

H. Quality Results

We have said this once, but we would like to reiterate it once again. “When it comes to water damage restoration, the real mark of a good company is in the outcome. An unreliable water damage restoration company can just leave your property once the initial work is done. There are companies that just wrap up the work once they have cleaned the surface. However, this step can just be done by the property owners themselves.

A reliable water damage restoration company gets to the root of the issue and solves it. Apart from the problem that can be seen on the surface, they will also tackle any potential issues that the property may be facing such as the potential growth of molds.

It is important that the water damage company is able to restore the property to the pre-damaged state. The restoration of the home will display the competence of the professionals who worked on the remediation. With the best water damage remediation company, the proof is in the outcome of the process.

A good water damage remediation company will be able to ensure that the clients will be satisfied after they leave the property. When a water damage remediation company offers complete customer satisfaction from beginning to end, it can be guaranteed that they offer the whole package to their clients. With these types of water damage remediation service, the clients can be able to put their mind at ease.”

Find out more good water damage restoration in this article: What Determines Good Water Damage Restoration

I. Years of Experience in the Water Damage Restoration Business

Years of experience in the business will provide an edge that is not present over newer companies. When a company has experience, they are pretty much equipped to handle almost anything since they have undergone these experiences before. There is no school that can teach the things that you learn from experience.

Moreover, years in the business means that you have built up the trust of the people you work with like the clients and the suppliers. No one will last long in the business of water damage restoration if they are not good at what they do.


Selecting the right water damage restoration contractor should not be taken lightly. One must do a thorough research to ensure that they will be getting the best results and services possible.  Hiring the right contractor will give the property owner sufficient peace of mind to ensure that the property will be in a safe condition after the restoration process. As a homeowner myself, I am responsible for choosing a water damage restoration company that treats my home like a treasure.

If you live in Miami and you happen to be in need of a water damage restoration company that is reliable and provides an exceptional result, just give Water Damage Miami a call. You will be sure that your property is under capable and caring hands.

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